Since I joined hive in the year 2020, I have made myself an ambassador for the hive Blockchain and I have onboarded more than 15 users on the platform. The difficult part is onboarding users who know nothing about web 3 and this has been my most challenging experience. At one point I'll tell myself I wouldn't introduce anyone to the hive platform again, but I still find myself preaching about the platform to people I come across. One issue with web 2 users is that they are comfortable with the social platforms that offer fun and see anything that requires a task as stressful.
The first challenge is that most web 2 users believe anything that promises money online is a scam. A lot of them have tried one or two ponzi schemes and still live with regret and experience. This makes it difficult to onboard them especially when you tell them it offers some kind of monetary value, some people would insist you make a withdrawal before their eyes to confirm it's genuine. I have met with a lot of people who made me withdraw just to prove to them that the platform was real, unfortunately most of them don't stay past one month and they are already discouraged.
The most discouraging experience with onboarding of new users is having people who find it hard to learn on their own. They ask questions on everything and require screenshots to understand. Some would even go as far as demanding tags to every post they write. I didn't learn this way, and I consider it to be draining having to explain everything you come across the platform. Sometimes I wish all I do is share a link to join the platform while they learn the rest on their own, but no, You do virtually everything and they keep complaining about not giving them enough time. The painful part is, most of these people are mostly interested in the withdrawal and don't stay on the platform for long.
When I started onboarding new Users, I felt it wise to create a group where I attended to their questions and guided them on how to do certain things. What they were all interested in knowing is how to make withdrawal and were easily discouraged about not getting votes. Sometimes I tried to encourage them by boosting their posts, and other times I told them my story. I doubt if it worked, none of the people that I joined in that group are still active.
Before one of the users left, I lent him some money and told him to pay me by writing articles and sending them to me when I noticed he couldn't afford the money. Our agreement was to write 1 article per day for 30 days and send it to me and we are done. All i needed was 30 articles, it was left to him how he was going to do that. It was a way to make him stay active, he wrote 15 and I didn't hear from him again.
Not everyone I onboarded left, some stayed, while some were off and on. I hope they'll find reasons to be active on the platform in the future.