Email-Me: "Your ESET is due for renewal
ESET PROTECT Entry On-Prem (ESET Endpoint Protection Advanced) 13 User 1 Year £218.40
ESET PROTECT Entry On-Prem (ESET Endpoint Protection Advanced) 13 User 2 Year £397.80
ESET PROTECT Entry On-Prem (ESET Endpoint Protection Advanced) 13 User 3 Year £530.40"
Email-Customer: "Hi Pete, is this for A-CompanyName?"
Now dear reader, this is just the start. I did want to say "Why the hell would I send someone else's renewal to you!?" but I resisted.
Email-Me: "Yes, it is your Anti-Virus renewal."
Email-Customer: "OK, can you renew us for five years, please?"
Aaarrrggghhh
Email-Me: "ESET only does a maximum of three years which is why I gave you three options. I will renew you for three years."
Are they even reading my emails?
My actual name is Pete. Here is why I have the username dickturpin.
You can also find me on Social Media
| https://mastodon.org.uk/@dick_turpin | |
| https://castlecannon.house/profile/srednivashtar | |
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https://twitter.com/dick_turpin |
| https://www.facebook.com/peter.cannon3 |
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Podcaster. FOSS, Linux & Creative Commons Advocate.
"Be who you are and say what you feel because those who mind don't matter and those who matter don't mind."