Amazon's secret is surprisingly simple: making the online purchasing process so easy that customers don't have to think twice. With just the push of a button to buy a product, any book, CD, video game, appliance, or item you want is only one click away. Much of Amazon's success is credited to its founder and CEO, Jeff Bezos, whose unique combination of vision, leadership, and business strategy has led Amazon to become the largest and best online store on the planet.
This book analyzes Bezos's strategy, describes his working methods, and delves into his particular way of understanding the consumer relationship. It also deciphers the keys that made Amazon what it is today and explains how continuous innovation has kept it at the forefront of online commerce. Above all, it answers the question everyone asks: why, after shopping at Amazon for the first time, are you likely to stop shopping anywhere else?
▶️ 3Speak
