Yesterday I was introducing a friend to the wonderful world of Hive, presenting Ecency as the best entrance I could find for non-tech people.
She managed to create an account, register her email but never got her keys. She gave me her phone but I couldn't find her keys anywhere. The Ecency link she receive by email goes nowhere. It just says that the email has already been confirmed.
OK, I thought. Ecency will shortly send her an email with her keys as they are nowhere to be found.
This was also my first experience with Ecency account creation, but now I see why people just give up when I try to show them Hive using Ecency. Going step-by-step I couldn't find her keys anywhere mid process and I saw that her account has successfully been created in the Blockchain, therefore the keys are supposed to be somewhere in the Android app or her email, but we couldn't find it.
Can someone give me a hint about where we can find the keys?
Also, Hive needs to get rid of all those accounts created that never signed any transaction because, in many cases the app that creates said account never shows the keys and so they are lost forever.
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