I've seen this scenario play out repeatedly ever since. People acting against their own interests when dealing with someone that actually cares about them. After boot camp, the disrespect I saw caused me to label that type of behavior as someone being "Charlie Browned." I worked at a Mexican restaurant and we had a manager named Jim. This dude was so good to everyone. Jim looked out for the underdog and always had your back when you deserved it. But I saw early on that he was being "Charlie Browned."
I actually spoke to the staff about it, and this time it wasn't a name that ignited it, just his kind nature. Everyone was told about what happened in the Navy, and warned that if they didn't shape up, we'd end up losing him as well. I sat down and spoke to Jim as well, and he told me that it was just his nature to be considerate and he couldn't be anything other than what he was. Again, myself and a small group always showed Jim respect, but just as in the Navy, the hammer eventually came down hard.
Management started noticing the loose attitude when Jim was on duty and began making moves against him. He decided to crack down too late, when he saw the boot coming. At that point they'd gotten away with dissing him for so long, that many disregarded his belated effort to restore order. Management had a tactic at the time where instead of firing a manager in his home store, they'd transfer him to another one where they ended up doing the dirty deed. There were about six of us that always showed him respect, and we had a party for him on his last day, without a dry eye among us.
Just as in the Navy, Jim was replaced by Joe who was the personification of pure evil. Joe would remain the kitchen manager until the place closed down, and total terror rained down on a daily basis. We lost a ton of good people during his tenure and two months after his hiring, we learned that Jim had been fired.
Now, I share these two accounts as they represent what I've seen happen over and over no matter where I am. Good, kind, decent, considerate people are usually run over by the crowd. Often, people get the management they deserve. However, its the small group who behaved respectfully, that I feel for the most. They see the peril in what's happening, but their entreaties to the nice guy to crack down are rebuffed time and again.
Nice guys need to toughen up and parcel their kindness out to those that truly deserve it. The Hitler-types need to realize that the boomerang they're tossing will come around and hit them as well. Workers need to see that they have something to lose when they decide to "Charlie Brown" someone with a good heart. We all need to find that middle ground where we balance discipline with respect. There are too many consequences otherwise.
One wonders when we'll start showing respect to those that deserve it. The other issue is why these good folks can't see the danger they're in until its too late. it's like watching the same old movie repeat itself. The good guy is always too kind and gets no respect. He's replaced by the Hitler, who goes too far in the other direction and runs the good people out. Then finally, he's replaced by someone in the middle, and sanity is restored. What kind of memorable bosses have you had in your work life? Let us know in a comment below.
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