Look, don't blame me. This stuff happens to me all the time. I can't help it if I seem to attract all the cretins.
Like the mad, reckless fool I am, I answered the phone, didn't I?
Caller: "Hi, I get sent emails that I have to click on the link to log in for reports etc. Is there a way I can save those links because I keep having to search through my emails to find the link?"
Me: "You just need to bookmark the page."
Caller: "Bookmark? Bookmark what page?"
Me: "The web page that the link takes you to."
Caller: "So hang on, I click on this link and then it says welcome to...."
Me: "Yes, bookmark that page."
Caller: "How do I do that?"
Me: "Press Ctrl & d together; you should get a popup asking you where to save it."
Caller: "It says Favourites, but I don't have any favourites!"
Me: "Just click done. Can you see it in the favourites on your toolbar?"
Caller: "There's nothing down on the toolbar?"
Me: "NO! The toolbar on your web browser."
Caller: "Web browser? Do you mean the Internet?"
Me: "I'm going to have to put you through to one of the lads. They might need to log on to your machine to show you."
If you know somebody that does 1st line support, give them a hug because cleaning out sewers is preferable to 1st line IT support.
My actual name is Pete. Here is why I have the username dickturpin.
| https://mastodon.org.uk/@dick_turpin | |
| https://castlecannon.house/profile/dick_turpin | |
|
|
https://twitter.com/dick_turpin |
| https://www.facebook.com/peter.cannon3 |
This work is licensed under a Creative Commons Attribution 4.0 International License.
My actual name is Pete. Here is why I have the username dickturpin.
| https://mastodon.org.uk/@dick_turpin | |
| https://castlecannon.house/profile/dick_turpin | |
|
|
https://twitter.com/dick_turpin |
| https://www.facebook.com/peter.cannon3 |
This work is licensed under a Creative Commons Attribution 4.0 International License.
