I enjoy technology. It has many benefits and improves our lives. Sure, it makes some people lazy and near-helpless, but that's not the case with everyone.
It also appears to make some people careless. Those in "IT" seem to take systems and software, incorporate them all together, and try to play a game of chicken with disaster while trying to keep everything running smoothly. Then they act surprised when it fails. When asked how much testing was done, it's usually minimal, and there was no backup or failsafe in the event it failed.
I've seen cell phones crash because a new update suddenly monopolizes all available memory, so you can't run more than one app at a time. Battery power for a phone goes from lasting a day to just a few hours with almost no usage.
I've seen an entire system freeze up because Microsoft cloud-based products froze, so the whole system had to be rebooted, and all information was lost. I've had tablets I had to factory reset because the new update made it so you couldn't get past the lock screen.
I miss the days when it seems people prepared for things to possibly go wrong, rather than assume everything would go smoothly. It seems that lately, those in charge of rolling out software updates don't take the end user into consideration or simply assume they'll get over the issues and inconveniences they caused. To some degree, that's true because many don't have alternatives, or the cost of switching to a competitor isn't worth all of the extra effort, but that's a terrible mindset to have, and terrible way to run a business.
I'm curious if you've had similar experiences lately, frustrations with technology, or maybe you've been more fortunate and seen some success?
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