#customerservice

网购的香火等了一个多星期，终于发货收到了。没想到我买了5斤，到货却不到一斤，父母都惊掉了下巴，说5斤的香火怎么才这么点。我赶紧去问店家，店家说是发错货了，让我退换货。我问有没有运费险，他说有。 我又征求了父母的意见，他们说东西都到家了，从农村跑到快递店太折腾，实在不愿意跑这一趟，还不如先用着现在这点香火，让店家补偿点钱就行。父母原来以为花了几十块，其实原价也就十来块。

The Dood rants about Boost Mobile locking his phone and AI customer service nightmares. I weep for the future.

My sister briefly got back in town last week and sadly, the past two weeks haven't been the most flexible for me. I barely had the time for a proper conversation with my sister who I wouldn't be seeing

I always smile when I think about the places I find ideas for blog posts.... This might get a little odd, but stick with me, you'll see a huge...Ummm....Nugget for businesses. So I have spent the better

My experience as a customer made me understand that as an entrepreneur running a business involves more than offering products or services. It's about building and maintaining “Trust” with customers. I

Let me be crystal clear....I'm most definitely not the shiny example of how to do things in this world. God knows, I've made plenty of mistakes. Some, absolutely epic in scope because when it comes to

You know why I love hanging out on Threads on InLeo? I get so many ideas for blog content, just by hanging out and engaging with the community. So here's a tip, if you are ever looking for ideas to create

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source This morning we had to go into the bank as granny's debit card had been compromised. Two weeks ago she received a call from the banks fraud office querying a transaction. Someone was trying to pay

I don't mean when you have a complaint and call to get it fixed or anything like that I mean the service you are giving a customer Without jumping into exactly what happened, a place I used to do a lot

I'm on a hot streak this week! From a miserable experience in the retail sector to a 6 hour journey through drama and lies at a local car dealership....I have had quite the week :) It's story time, as

I'm not sure what it's like on your side of the pond and country, but here in Canada....Retail has become quite the hustle. More and more brick and mortar retail spots are finding it harder to stay alive,

Hi fellow Hiveians, Today I wanted to talk about how I got really annoyed with the AI stuff a few weeks ago! Damn Automaton There are a vast number of benefits to the modern systems we have.. but there

ENGLISH Sometimes I wonder how some business owners manage to sustain their business because sometimes some of these business owner do not care about what people feel but the only thing they think about

Customer Service Trends That Matter

AI agents in customer support I really love how easy some customer support issues are solved using AI services, but now I'm experiencing the nightmare side of it because things aren't fitting in a certain

This post is going to be a little different.... It's the type of post I used to make in my entrepreneurial days when I would observe every day life, and try to find a lesson for my business within it.

Hello everyone, welcome to my blog. “As consumers of products, we've all come into contact with hundreds of traders over the course of our lives. Share with us the best memory you have of an encounter

Image generated from Meta Al Good day, people of Hive! Welcome to my blog. Today's topic is "Just Another Trader," so let's dive in. As consumers, we interact with countless traders daily. Whether