Mattress troubles I think I mentioned this before that we bought new beds and mattresses upon moving in this apartment last year. Sadly for us, these mattresses started to sink quite soon after we purchased

Time really flies when you're having fun or looking forward to a holiday. When the holiday comes, time then proceeds to warp speed, where 7 days goes by like 24 hours. Anyway, no need to start reminiscing

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After work yesterday, I decided to go for a jog and I really want to increase the frequency of how often I do it but I'm just too damn lazy. My legs just can't move as well as they use to and it's simply

Took one day off work and today, I get back on it. I'll be grinding daily till Friday and then another full week next week until my next time off. I've basically been booking random time off to give myself

Decoding non-responses: Is This Worst Than Ghosting when it comes to folks who communicate haphazardly or with incomplete actionable items? 💥 Find out more about the project and receive long-form videos

Wondering whether AI chatbots or human agents are better for e-commerce? Discover the strengths and weaknesses of each in this in-depth comparison. Posted by Waivio guest: @waivio_ketulnagar

Hace unos días compartí sobre «** el papel del servicio de atención al cliente en el espíritu empresarial **» esto fue en una nota general, pero hoy quiero ser específico en la construcción y el mantenimiento

Dive into a detailed comparative analysis of conversational AI chatbots and traditional customer support. Understand the advantages and limitations of each to make informed decisions for your business.

An "Open Letter" on Customer Service to Double Coconut and any other Company out there

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Classy hotel move. They knew my family and I were celebrating my birthday weekend here and they sent up some goodies.

source I received this 20 minutes after I wrote my second letter and will write another one tomorrow afternoon if the silence continues. Maybe I am expecting too much in this day and age. The latest update

Long read A little warning, it's a long read because I think bad customer service should be exposed, especially if you are treated very poorly while giving a company all the opportunity in the world to

Once again, we spent the majority of the day taking calls and I have to say, I really enjoyed myself. The good news is that from next week, I'll be handling calls and then I'll start being evaluated. It

How to Contact Instagram: Best Options

I made a thread today right after an awful experience I had with popular tech company. It was a heat of the moment 'thread' but alas, I think I can flip this into a fantastic lesson for anyone looking

In my reflection on the essence of customer satisfaction in business, I cannot help but be fascinated by the findings shared by Inc.com regarding Jeff Bezos shareholder letters. Sourced It is simply amazing