Damn Automaton

There are a vast number of benefits to the modern systems we have.. but there are also fucking pains in the ass!

A few weeks back, I was trying to order something online. These days when we order off the major sites that do e-commerce, especially ones that create things based on your order (you can probably figure out the name without me giving them any additional SEO traffic), one of the serious downfalls of those damn services is that they sell the fuck out of your data. No scruples, completely toss that shit up into the wind to make even more money off you after the purchase of your product.

That type of behavior really makes me mad, so one of the things that I try to do with them is give them mostly fake information. The shipping address will be real but the other information is going to be a load of shit. Well, because I didn't want to create an account and give them tons of additional information, they decided they would take my order but automatically cancel it!

I was fucking livid because I needed to order it and have it come in on time so that it wasn't late for the event. I ordered it a few weeks in advance because I was trying to be better prepared, but sadly I didn't look at my emails for a bit. The fuckers cancelled my damn order a few moments after I placed the damn thing!

I was so mad, but I figured maybe it was because of the fake information. So I swapped the information out with some more fake stuff, but this time I used a real email address. Sure enough, they auto cancelled the order. I was really mad at that point so I needed to give the support team some hell, and started up a ticket.

We went back and forth, and after calling out their data harvesting shenanigans, I mentioned that if I was trying to steal something with someones information why would the billing address and shipping address be the same bro? Thankfully they saw the flaw in their logic, or the dude didn't want to deal with me anymore and they acquiesced the order and I thankfully got it with 2 or 3 days to spare, which really was cutting it close.

I think this is one of the benefits as well as annoying things about the AI systems. For sure this was a transaction that was flagged by some AI algorithm. When these asshole companies get rid of the pesky humans, what the hell are we going to be able to do when we just argue with AI bots all the time? That is for sure one of the things I am not looking forward to.

I don't think that if I was arguing purely with an AI bot instead of getting triaged by a bot and reaching a real human, would I have gotten the thing that I ordered. The world we live in is changing at such a rapid pace, it's unreal! I feel like I am more aware and in-tune with things than the average person and it's almost too much and fast for me to handle which is a little scary.

Thankfully we have some time before that is going to happen.. so we shall see what type of shenanigans I can get into with the humans that help me with tickets like this :D

What about you, have you had some automation mess up your stuff recently? Let me know in the comments!