While the day went well enough with clients and they appeared happy enough with what was delivered, it really took its toll on my energy levels. I think this means, it is time to write. I am in a cafe at the moment but I will move into a train soon enough for the trip home.
This is the metro in Helsinki. I always find it funny when so many people are running down the escalators to catch it when they depart literally every two minutes. Helsinki people act like they live in an actual city ;)
Normally I train internationally so delivering to Finns is a bit of a novelty, and one I am not a huge fan of. I have trained Finns for 15 years so there is no issue with it, but people are generally not very responsive and will remain silent even when asked directly for some kind of feedback. Getting a nod of the head seems like a monumental effort.
There are reasons for it and benefits of course. There is a story of the company founder who considers everything deeply (but internally) being involved in a negotiation with a vendor from the US and when the price came up, he considered it silently. after an uncomfortable moment, the vendor reduced the price, which required further consideration, and then reduced it again. No negotiation needed.
A lot of people aren't comfortable in silence and I think it is because in moments such as these they start imagining what the other person is thinking and their fears get the best of them and they believe the worst is being thought. This is also part of the problem when people "read between the lines" as even though they might believe that they have accurately appraised the situation, they may have no idea at all. Feeling right, doesn't make you right.
Ever made a wrong decision? Did you intend to make a wrong decision when you acted? Unlikely. At the time the decision was made you felt right and only in hindsight with more information available was the error realized. And, you will feel right until proven otherwise.
When you walk down the street and make a judgement on someone you might walk away feeling you have judged them well but, how can you know? Do you go and interview them, follow them to confirm your evaluation? Nope. But you likely like everyone else, pass judgements all day and rarely get the feedback on your accuracy.
Talking of accuracy. I ,don't want to miss my train.
Taraz
[ a Steem original ]
