Published via Ecency

I started receiving strange debit alerts from my fiat account since February. It was strange because I didn't lose my ATM card or lose my phone, where hackers can intrude and have access to the account.

Checking the alert description, it sounded like something beyond hackers but official. So I rushed down to my bank to verify the source of this debit alert. When I met with my bank, they checked and told me that the debit was coming from CBN. The first debit wasn't that much, so I decided to be calm and know if the same debit will reoccur before heading down to the CBN office, which is very far away from where I live.

On the 17th march, a similar debit happened again. At this point, I laid aside all my pending tasks, got ready, and moved down to the CBN office here in Lagos. Upon my arrival, I noticed the serious security personnel at the gate, which is expected when the center is about money matters.

However, I don't know if these security officers were trained to know the solution to people's complaints or not. But these guys insisted that I table my complaints with them first before they could give me access to the CBN office. I did, and instead of directing me to the right department that will attend to my complaint, they claimed to be the head of the finance department.

It's good to always apply wisdom in dealing with humans. And again, we can't go wrong being educated. One of these security men told me to go back home, then visit my bank to print a statement of my account since February till date, then write a letter to CBN, get my ID card, blablabla. I was like, how can I leave my home to go to the CBN office only to be attended to by a security man when I can see the building that could give me the right answer?.

I insisted on being attended to by the right department, and funny enough, these security men said I can't go inside; what they told me is the last bus stop, no need to disturb anyone inside the office. Can you imagine that? I mean, what color of trouble was that?

I was calm and respectful, but I didn't want to be a fool for not knowing my rights. I waited until I saw one of the security men who looked more responsible; I approached him and told him my mind and good enough, he allowed me inside the office.

Surprisingly, what the right department told me was totally different from what the so-called security men who claimed to know it all stood on. I had my issues attended to immediately without printing any account statement nor going through further stress .

I wonder why some people see themselves as God once when they occupy certain positions. It makes sense that people remain in areas of their expertise without complicating issues for their fellow humans. Some people also drive joy in stressing others simply because they are seated in a position; it's total madness, and change is important.

Images are mine