TEMU is one of the biggest Chinese recognized global commercial brands that sells almost anything, but funny enough as a hybrid shopper, I've never bought anything from them.
They appear quite chaotic in their organization, their site is ridiculously lagged with horrible ads. For a big company that supposedly makes a lot of money, they're not supposed to put ads in their website, the website should be about the satisfaction of their shoppers, the experience has to be smoother, better and nicer.
I can admit that they connect you to some of the biggest wide range of product owners and services, but this strength is where their weaknesses lie.
I read in a subreddit that hackers puts malwares in their websites and people who came to shop with them or check-out their sites can get robbed, this felt funny, but after checking out their site to see if I could buy some stuff, I was actually hacked 2 days later.
This isn't me insinuating that it's true, this might just be a pure coincidence, but other glaring red flags just makes it even worse for them.
Before it's possible for a hacker to put malware in a website it only means one thing, the security of the site is not strong enough, especially if it's a site that's frequented by a lot of people. TEMU's website has to be one of the most frequented websites and here's why?
They have one of the largest bases of wide range of products and services, and while this is actually a dream paradise for a shopper, they have no clear and defined product details. No one knows where their customers care is based; if they're abroad, oversea or national, no clear roadmap on how a product is supposed to get to you, and excessive thirst trap about price promos.
This is how they get their largest traffic; telling people that can buy an iPhone 17 for 1$, or something like that, putting a timer on the product and asking you to pay for some other products before you get it. I mean, what serious business will want to goad people into buying things for cheap when it's actually not the case?
This ads are placed on YouTube, Facebook and wherever. They clearly have no defined ad program, except some poor ad campaign where they preach about price reduction rather than fixing actually shopping experience and creating a better PR around their product and service delivery.
They were once notorious for selling miniature items. For example, a person sees a suitcase which should originally be 25$ for 5$ and go ahead to pay for the suitcase only to get a miniature version delivered to them.
This makes it ridiculously stupid.
It's like they're trying to use the illusion of cheapness to sell their product forgetting that this isn't going to actually create trust for them as a brand.
You see a spin of a coupon everywhere, even when you've not logged in, so how are they supposed to record your spin wins even when you don't have an account?
Perhaps this is an attempt to gamify experience, but this is a rookie move, and this experience is definitely one of the reasons why other countries and brands tends to ridiculous Chinese products. It's an absolute ridiculous thing to do.
Perhaps they're trying to target African countries (this isn't bad) but using "cheap" as the main selling identity of your brand passes off as scam.
This doesn't mean that a lot of people aren't getting premium servicing and all that, I just think a lot more people are not, perhaps the idea is to continue using those ridiculous ad models, and they'll probably not be as big as the likes of Amazon. Anyway, if you've shopped with them, what has your experience been like?
