It turns out that card issuer Visa is in fact the culprit in an increasingly messy Coinbase customer support nightmare that’s seen multiple users’ cryptocurrency accounts hit with reverse transactions, unauthorized withdrawals, and other unexplained fees. The issue began picking up steam in online crypto communities earlier this month, and Coinbase first responded last week citing a change in how credit card companies classify digital currency transactions. The company at the time said it had identified a solution.
