If you haven't noticed, you cannot use shapeshift or send crypto from your Keepkeey. Well fear not, all you need to do is download the NEW chrome launcher. Google disabled access to all apps in the app store and that includes the keepkey. Here is a link for your new launcher.
https://chrome.google.com/webstore/detail/keepkey-client/idgiipeogajjpkgheijapngmlbohdhjg?hl=en