Be a good listener :
Better to remain silent and be thought a Fool than to speak and remove all doubt-Abraham Lincoln .
the silent is the best choice sometimes, cultivate the skill of being an exceptional listener.
Know the way how to look at person in the eyes, hang on their every word and make them feel important.
If we are really listening we will always hear more than words. Try to hear the meaning behind the words without presuming you already know.