其实我读市场营销这个事情，是个非常意想不到的事情，至少这不是我的梦想，但是读大学的时候就被这么录取了，然后读了四年，顺利毕业之后，也没什么梦想，顺理成章的找了销售相关的工作。我也曾想过做一行爱一行，但是实际上却对行业毫无概念，尝试做过许多行业，并且都在前三个月就做出了一些成绩，然后又很出乎意外的选择了辞职，曾经也有上级跟我说，你做得好好的，为什么要辞职，甚至说别人做十年，你只需要做三年就能够做到别人的成就，挽留的这些话语还在脑海里，有时候我也会想，为什么当时没有继续坚持一下。
昨晚提到的那个女销冠，真的在某种程度上激励了我，因为她拿到了结果，而且是非常不错的成绩。如果有如果，如果我以现在的心理成熟度回到十几年前刚刚毕业的时候，我想我可以坚持，应该也能够做出成绩来，但可惜没有如果。所以我很佩服这个女总监，也非常仔细的把她的视频看了好几次，并且对比了一下我和她的差距，比如年龄，她还是会长我好几岁的，所以未来我也还是有机会在她的年纪超过她的，哈哈哈~ 不管如何，希望有那么一天，当然我很喜欢她，从她的外貌到她的性格，她的谈吞，我的喜怒哀乐总是挂在脸上遮不住，哈哈~
这里复盘一下这个女销冠做销售的时候做过的事情，比如她说她用假发同时搞定了三个不对付的五十多岁的客户，这种能力非常了不起，三个有矛盾的客户，一般人可能会选择搞定其中一个，而她能够让她们同时选择了帮她，果然是销冠！另外她也提到了帮客户的女儿补习功课的事情，帮客户抢票，真的非常用心，这个销冠说干销售就得是全能的，这点我也挺赞同的，其实客户根本就不傻，你去找他们的时候，他们就知道你是为了做他们的生意的，“真心相待”，这四个字虽然很简单，但有时候却比套路管用很多，日久见人心嘛。
关于向上管理，也就是跟老板沟通这块，女销冠并没有搞溜须拍马这套，她不知道老板生日，也不参加老板婚礼，有次她给老板发了个生日祝福，主持人笑了，女销冠说，老板那么有钱，礼物算什么呀，也对哈，要知道在一个公司里可能就有专门的人是干这块的，可能干得还更专业，更能让老板高兴。当然她也提出：“别指望你的老板时时刻刻都是一个明君，再明君的老板他也有犯糊涂的时刻，如果你选择一言不发，你就要选择承受后果。”所以有必要跟老板报告一下：“老板，这件事情我是这么做的，你怎么看？”
在管理员工这块，这个女销冠出身的女总裁表示，自己每天会花70%-90%的时间管理下属，她说员工是给自己创造财富的，也是自己的客户，这点我是很赞成的。在职场，通常我们会遇到的情况是，很多上级会把下属当做“奴才”用，经常也会看到一些新闻，比如某男上司利用自己的职权潜规则女下属等等。她也会淘汰掉跟了自己10年20年的老员工，“企业保持持久的盈利是对所有人的尊重，这个业务的正向成长就是我的道德第一责任。”虽然挺残酷的，但是也许危机感才是人奋发向上的动力。
Actually, choosing to study marketing was something completely unexpected for me. It wasn't my dream at all. But when I got into college, this is what I was admitted to, and after four years of study, I graduated smoothly. I didn't have any big dreams, so it was a natural step for me to find a job related to sales. I once thought that if I loved a job, I would excel at it, but in reality, I had no real understanding of the industry. I tried many different industries, and in the first three months, I made some achievements. Yet, unexpectedly, I ended up quitting each time. I even had a superior once say to me, "You're doing so well, why are you quitting?" They even said that while others take ten years, you only need three years to achieve what they have. Those words of persuasion still echo in my mind, and sometimes I wonder why I didn't just push through and stick with it back then.
The female top salesperson I mentioned last night really inspired me to some extent, because she achieved great results, and those results were truly impressive. If only, if I had the mindset I have now when I first graduated, I think I could have stuck it out and achieved something too. But unfortunately, there’s no "if." So, I admire this female director a lot, and I’ve watched her video several times, comparing her achievements with mine—like the fact that she’s a few years older than me. That means I still have a chance to surpass her by the time I reach her age, haha! No matter what, I hope that day will come. Of course, I really like her—from her appearance to her personality, her way of talking, everything. My emotions are always written all over my face, haha!
Here’s a recap of some things the female top salesperson did while working in sales. For example, she said she used a wig to handle three difficult clients in their 50s who didn’t get along with each other. That’s a remarkable skill! Usually, most people would settle for getting one of them to do business with them, but she managed to get all three of them to agree to help her. No wonder she was the top salesperson! She also mentioned helping a client’s daughter with tutoring and getting tickets for another client. She was really thoughtful and attentive. This top salesperson said that to succeed in sales, you need to be an all-rounder, and I really agree with that. Customers aren’t fools—they know when you approach them, you’re trying to do business with them. "Treating them sincerely" may sound simple, but sometimes it works far better than any strategy. Over time, you can see people’s true nature.
As for upward management, or communication with the boss, the top salesperson didn’t use flattery or try to win the boss over. She didn’t even know when her boss's birthday was and didn’t attend their wedding. Once, she sent her boss a birthday greeting, and the host laughed. The top salesperson replied, "The boss is so rich, what’s the point of a gift?" That’s a fair point—after all, there might be someone in the company specifically hired to do that kind of thing, and they probably do it much more professionally, making the boss happier. Of course, she also said, "Don’t expect your boss to always be a wise ruler. Even the wisest boss can have moments of confusion. If you choose to remain silent, you have to accept the consequences." So, it's necessary to report to your boss: "Boss, this is how I handled this issue. What do you think?"
When it comes to managing employees, the female top salesperson-turned-CEO said that she spends 70% to 90% of her time managing subordinates. She said employees are the ones who create wealth for you and are also your customers. I completely agree with that. In the workplace, we often encounter situations where many superiors treat their subordinates like "servants." You frequently hear news stories about male bosses abusing their power to take advantage of female subordinates, for example. She also mentioned that she would fire long-time employees who had been with her for 10 or 20 years. "Maintaining long-term profitability for the company is a respect for everyone. The positive growth of the business is my moral responsibility." It may sound harsh, but perhaps the sense of crisis is what drives people to strive forward.
