People get in a rush and that's when mistakes happen. Rather than think about how making a mistake might affect someone else, they're preoccupied with getting their tasks done before it's time to punch out for the day. I get it, but if they took a second to think about how that feels when the roles are reversed, maybe our explanation is a little gentler, or we take the extra minute to double-check our work.
I had five packages all set to go out on Tuesday. I had sold off my latest haul of Sterling-scrap-turned-to-bullion. When they picked them up, they scanned all but one.
How do you scan four out of five packages? By being in a rush. It's laziness. Remember the old Snickers commercial about laziness?
Maybe I'll suggest they need an option to report a lazy employee. I could start a campaign: "Donate to feed USPS, so your mail gets delivered correctly and on time." Then I can deliver a big box with a note that says, "To help you in your campaign to fight laziness."
All joking aside, it's obnoxious. We come to expect it from USPS, which is sad. Now, I get to have a lovely conversation with customer service tomorrow. It'll likely end up with them telling me I need to wait until a week's time has elapsed before I can report missing mail. Fun times, right?
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