**ETIQUETTE**

WHAT IS ETIQUETTE?

According to OXFORD ADVANCED LEARNER’S DICTIONARY
“the formal rules of correct or polite behavior in society or among members of a particular profession.”

Etiquette sometimes called “manner, protocol” or the right way of doing things” is a standard of professional, leader of professional conduct and interaction that is meant to make people comfortable. “Social and official life” applies not only to face-to-face interaction, but our online interaction as well.    No matter how wealthy, attractive or powerful you are, none of these will redeem you from the unflattering label of being boorish (of people and their behavior [very unpleasant and rude]) rude or insensitive to the feelings of others.
While the practice of good manners has dismally diminished with the rise of technology and the dissolution of traditional families, a polite and refined demean(to do something that make people have less respect for you) is still an attribute appreciated in social and business situation.

EXHIBITION PROPER ETIQUETTE

• Hello and goodbye
• Sorry (even when you’re right)
• Excuse
• Please and thank you
• Introduction
• Social media etiquette
• Reserved / exhibiting Silence

WHERE AND WHEN DO WE NEED TO SHOW ETIQUETTES

1. Telephone or Cell phone etiquette
2. Network/Social media etiquette
3. Dinning/Table etiquette
4. Face-to-face interaction
5. In behaviour / manner

HOW TO KNOW A PERSON WHO LACKS ETIQUETTE

1. Wrong use of Phone
2. Wrong dressing to class/working place/occasion
3. Complete lack of courtesy(polite behaviour that shows respect to others )
4. Use of streets talk and signs in both social media and professional meetings/gatherings
5. Lying to phone caller
6. Lack of manners/Respect

BENEFITS OF EXHIBITING PROPER ETIQUETTE
There are 3 main benefits for exhibiting proper/good etiquette, I termed them 3Rs

1. Reciprocation
2. Respect
3. Reliability / Recommendable

N.B:The rules of etiquette are meant to make everyone feel at ease and NOT to show that a person is superior over others.