Have you ever wondered what will be the best gift to give during this season? This has been the struggle that I had when our team announced that we will have a mini Christmas party on the 11th of December.

Ever got a call from one of those annoying people trying to sell you something? Well, I was one of those. This all happened a few months ago so let me start my story. Just like any job it all started with

Viel zu oft erhält man heute Anrufe aus irgendwelchen Call-Centern, von denen einem was auch immer versprochen wird, nur um dem Gesprächspartner ein JA abzuringen. Fotoquelle: pixabay.com Erste Hilfe bei

This classic management case-study depicts how adverse situations in professional or personal lives provide opportunities for success... If tackled well, how can we realize our True Potential!!! It was

I like working at a call center because no one can see how ugly I am. I've always been told I have a soothing voice and a face for radio and it turns out they were right on both counts. My mellifluous