After 1 year and 10 months from purchasing a pair, they had a small connection problem
In just 4 days from chatting with their customer support, i have received a new pair of meze headphones. Fresh, just for sending the old ones back.
No additional payment, no papers to provide. Just the old headphones and stated the date of the purchase.
By far the best product i have ever tested and used. Awesome customer support
