Doing some Christmas shopping and heading towards the exit. Saw about 10 male youths at the entrance/exit and it stood out to me because they were from an ethnic background that is not commonly seen at that shopping centre and there was around 10 of them. I also noticed quite a few retail staff lurking around and also some security guys with their walkie-talkies. All of a sudden all the youths walkings brsikly headed through the entrance and all the security tag alarms went off and the youths split in to 3 small groups and went in different directions.
There was only 2-3 security guys and they were in pursuit and I left the shopping centre
Just wanted to discuss what I saw and wondering if this common around your area?
also wondering what are the protocols/experiences for retail staff in theses scenarios?
