A few days ago, I signed up a Bittrex account with an email and then I deposited a little SBD from Steemit 
So I posted basic information NO.1 which was not matched to the public record providers. Since there is no option to "Modify" or anything else and I have to click the button "Upgrade to Enhanced" to continue. However, the enhanced verification can be only alternative within "PASSPORT" and "DRIVER'S LISENCE" for Chinese.
Unfortunately, neither of the TWO is held by basic information NO.1 temporarily and what it has is Chinese ID Card only and not supported yet. Now that an unverified account cannot withdraw from Bittrex, I want to refund my BTC back to where it comes from, i.e.
At present, my SBD can be neither withdrawn from Bittrex nor refunded to Steemit. Which means that I have my funds stuck in a disabled Bittrex account. Therefore, I have no choice but to look for a "PASSPORT" or a "DRIVER'S LISENCE" which is not coincided with basic information NO.1---enhanced information NO.2 . Even though I know that it could not be verified either, this is my last straw anyway.
Name Mismatch! As the Bittrex official told: We have failed to automatically process your documents due to your name from your basic application not matching what is found on your document.
Nevertheless, I still haven't given up yet till I can have my Bittrex account enabled. So it occurs to me after few days that I can sign up another Bittrex account with a different email. And this time, I carefully checked my account information and posted it to verification.
And here is what I got from Bittrex:
basic information NO.2---We could not match your information to our public record providers. To complete the verification process, you must apply for an enhanced account.
enhanced information NO.2---Name Mismatch! We have failed to automatically process your documents due to your name from your basic application not matching what is found on your document.
Although basic information NO.2 is matched to enhanced information NO.2, it still did nothing useful. What's more, I also found the second Bittrex account shows that: Disable Account Information. When I saw this: You attempted to verify your account with an identification document that has already been used.
I knew that why it is disabled, because I used enhanced information NO.2 twice and the Bittrex official called it "Multiple Account". While the Multiple Account Policy is not allowed at this time. Therefore, I came here and wrote this letter to you---the member of Bittrex Support Staff, for a Consolidation Request.
I sincerely hope that you can verified one of my Bittrex accounts so that I can withdraw the money from It. And I can offer anything to identity my information if you need.
Please respond to me as soon as possible!
Dec. 10, 2017
First Publish: https://cnsteem.com/ Thanks for reading.
If you like, please Follow, Upvote, Reply or Resteem