Three weeks ago they installed our solar panels. And everything looked great. We saw the installer running across the roof , trough our gutter and at some point he was stainding on the skylight. We didn't payed any attention to it because we thought he knew what he was doing...
So after some long time yesterday it started to rain like crazy... It has been dry for weeks now, so we could use a little rain... When my wife was going upstairs the noticed a big leakage at the skylight, in the seam where the skylight was tightened to the roof... Seems that it wasn't a good idea of the installer to put his weight on the window...
So i tried to call the firm at their alarm number, no reaction...they were closed. So I sended them a mail and got a mail back that they only response in emergencies. So I mailed back that a house full of water is somekind of emergencie to me, but I didn't got any reaction back. So tomorrow morning somebody is getting a angry customer on the phone......
