Besides rolling out the ‘Caller ID and Spam Protection’ feature, Google has also updated its support page to explain this functionality, which reads.
“When you make or get a call with caller ID and spam protection on, you can see information about callers or businesses not in your contacts or warnings about potential spam callers.”Explaining how this feature works, the support page reads,
“Caller ID by Google shows the names of companies and services with a Google My Business listing. It also looks for matches in any directory that shows caller information for work or school accounts.”When the app forwards any spam call to your voicemail, you will not receive any notification or audible ring, regardless of whether or not the caller leaves a voice message. Thus, you no longer have to tolerate disturbances due to spam callers.
To make sure you don’t miss any important call through this feature, it allows you to view the filtered calls and voice messages in a separate log.
“To use caller ID and spam protection, your phone may need to send information about your calls to Google.”The updated app comes with the filters activated by default. Yet, you can manually control these filters according to your preferences. To do so, simply open your device’s ‘Phone’ app, go to ‘Settings’, tap on ‘Caller ID and Spam’. You can now toggle on or off the spam filters.
Besides, you can also manually block any annoying numbers by marking them as spam, or by simply blocking them.
Though, at present, this may not be an entirely fool-proof feature to block spam considering the plethora of other call blocking and caller ID apps, such as Truecaller, it is a much-needed step for Google to retain its monopoly.
