It is most likely your Browser Support setting. Select the wallet you are using > Select Settings > Select Browser Support > Make sure it is set to ' NO'. If this does not work it might have to

Thanks Rev, appreciate your contributions. Would you be able to done specific on the difference between ascending scallop and tea cup? So we do not mistake these :)

Auwch, that is the first time I hear negative experience with their customer service. It might be that over the last few months there has been a massive influx of people (same on kraken, coinbase, etc.)