It may seem crazy to think about needing to interview a carpet cleaner before you hire one to come into your home and clean your floors, but it is one of the most important things you can do for your carpet. Not all carpet cleaners are the same and hiring the wrong carpet cleaner can leave your floors in much worse shape.
To ensure you are hiring a carpet cleaner that will get the job done right and leave your carpets looking like brand new again you will want to ask a few questions before officially booking an appointment.
Here are some great questions to ask a carpet cleaner before you hire them.
Do You Guarantee Your Work?
Make sure whoever you hire has a satisfaction guarantee and that it is clearly stated in writing. Not every company guarantees their work. Don’t take the risk of having subpar work performed only to be left high and dry when you try to rectify the issue. Carpet cleaning companies that are open and honest about guaranteeing their work will do their best to get the job done right the first time. If a mistake should occur they will come back to fix it at no extra cost.
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Do You Use Truck Mounted Equipment?
The only way to obtain a true deep and sanitized cleaning of your carpet is with high-powered professional truck mounted equipment. Truck mounted systems have powerful suction that gets to the deepest areas of the carpet that all other machines do not reach. Don’t trust a company that brings in a machine that resembles something that can be rented at a store.
Are Your Technicians Highly Trained?
It takes some skill and know how to operate carpet cleaning equipment correctly. It is very easy for someone to use too much water or cleaning solution and cause significant damage to your floors, damage that could result in the need for brand new carpet. Make sure to ask about the training process that each employee goes through. The right carpet cleaning company will be happy to share this info with you.
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What Type of Cleaning Solutions Do You Use?
For many people it is important what is put onto their floors, especially in homes with small children that crawl and play on the floor and pets. You want the cleaners on your floor to be safe to come in contact with. Ask the cleaning company what type of products they use and if they have a product information sheet readily available. A trustworthy company will have the info on hand and ready to go.
Do You Offer a Written Estimate?
Some carpet cleaning companies can catch your interest with a low fee only to bill you a bunch of hidden fees and the amount owed ends up being much larger than you expected. Be clear about what you would like cleaned in your home and then ask for the estimate in writing before the work is performed. This eliminates hidden fees and unspoken charges when it’s time to pay the bill.
For trustworthy, friendly, guaranteed carpet cleaning in Mill Creek and surrounding areas make an appointment online or over the phone with All Kleen.
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