Hi everyone 馃槉馃槉. How have you been...
We all get angry and upset from time to time, it's a normal part of life, right? But what really happens when that anger and anxiety takes over. It is important to deal with it in a positive way. It's very important we learn how to control our anger cause uncontrolled anger can take a toll on both our health and our relationships.
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At some moments, it is very easy to say something we'll later regret. It's always right to listen to your thoughts before you say anything when you're angry or upset, but most times it will be negative thoughts that will be running through your head.
Where I was working middle part of last year, I was working as a front desk, hmmm quit interesting tho but being a front desk is not easy, cause you'll be the one attending to customers,so my colleague that was there before me most times when she sees a customer that are quit annoying and rude, she'll feel like this one was sent by her enemies to come and spoil her day. So what she does she will just leave them and run to the manager's office then I'll be the one to attend to them.
At first I never knew why she was doing that cause even when I asked, she'll be like, Tari don't worry you'll see for yourself some day.
So one day a customer came, to print out pictures from his camera, and I was attending to someone else. So I asked him to sit and wait cause others were here before him. And he got angry, that why would I say that to him, that we're very slow here, and started saying all sorts of things.
I was really trying to control myself but the words the customer was saying were hurting me, at that moment I was so angry and pissed then I replied to every word he was saying. That moment I wasn't feeling bad, but after the encounter I started having this guilt inside of me. Maybe I shouldn't have replied him, being quite wouldn't have taken anything from me but replying him didn't take anything from me also.
They say the customer is always right even when they're wrong. The next day when I saw the customer I decided to apologize to him, just to clear the air between us, I think I wasn't doing it for myself alone, I was also doing to keep the reputation of the company.
Doing things right isn't an easy task, sometimes we feel the things we're doing is right but later on we found out it was wrong. Now at this point we feel it's bad for us to do something like that.
I think anger has made some persons missed some opportunities in life, cause when we're angry we make decisions that are not even right for us, then when we're calm we realised what we've done, and we can't easily change it back.
Me as a person I don't get angry easily, so if am having a conversation with someone and I feel like this conversation will lead to misunderstanding or quarrel, to avoid exchange of words, I'll just leave the place and engage myself In something else.
How well do you manage your anger?
Thank you for reading.
