Steel Interactive a / s Review
Thank you for your understanding first mobile.
I bought a / s last Thursday (27th) with a device failure (a jarring sound on the left joystick) after purchasing Trigger Revolution, and I received a call from Steel Interactive today.
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If you do not have a receipt procedure, I will ask you how to check your progress and how to get your device back. When you send your device, He asked me to write down.
I did not have a systematic reception procedure, but I sent the device in a safe way and write a note on the post-it.
First of all, I'm in a hurry to find me at my company number; When I received the call, my staff also told me that I did not know why Steel Interactive staff was using aggressive tone, so I called back and called.
From here, please note that I can be subjective.
(T is recorded by telephone.)
Employee: What kind of symptom is it called bad?
B: I hear a jerking sound in the left joystick.
Employee: That's not bad.
Me: Why is not it bad when I can not hear the sound on the right?
Staff: The left and right structures are different.
I: How the structure is different, other users do not make a sound.
Staff: Not all products are perfect.
I: I want to exchange for a product that does not sound.
Employee: It is not bad. I will send it tomorrow.
I: I can not understand why it is not bad.
Employee: This is not bad on our part. I will send it tomorrow.
I: I will contact the Consumer Protection Board.
Employee: (He hangs up again.) Did he prove it? Tilt
I was unilaterally disconnected.
I do not know how to do it because I'm so absurd and I do not have any. What should I do?
I am talking about the product defects that I have been filming. It's not really a mechanical defect, but it sounds very annoying if you're playing in the evening.
I bought it at 11th street on June 17th, and I contacted as at 11th street. I was inquired by Steel Interactive, but I did not know that I would experience such an awesome ace.
It seems like a company that sells a lot of products related to the console, even though it is a small company, it is very frustrating.