This Friday, we went to the hospital for some check ups that was necessary to confirm all is well and the good news is that, she is all right, but after the ordeal we faced in the hospital, she now realizes, why a minimalist life style is necessary as we grow older.
Most of the time, the body gives us signals, and we are the best doctor of our body, if we recognize those signals and should take necessary corrective actions, which at times takes long duration. In contrast, if you go to a doctor and present your doubts, they will write a big story, asking you to go through several tests / procedures that pinches our pocket nicely. Since we have a corporate insurance, it covered everything, but the procedure needed her to be admitted, and performed in OT. But no one takes the pain - and the negligence of the hospital made it worst.
She was a little panicked and I was able to convince her to not worry as this was just a procedure, and there was no significant risk. It was just that, the procedure was supposed to happen in the OT - MOST of us panic as soon we hear the name of Operation Theater and she was no exception. Still I managed to give her all the positive vibes, being with her all along.
The procedure was scheduled at 7 am, and she happily went inside , I was told to wait outside. But after 15-20 minutes, the doctor called me - my heartbeat started increasing - it should have taken that much time to just have her ready after anesthesia, did something went wrong!!! The doctor tried to explain me the shortcomings of the hospital - the OT did not have what she needed even though it was communicated the previous day on which she was admitted. So the operation had to be postponed to 1 pm (by which their operation staff will fix the shortcomings) and she was taken back to the room. She had to stay empty stomach on drips till that and was quite frustrated. I even offered help in the OT, to bring whatever the doctor needed, but they said, its not allowed.
WE initially planned to come home by noon, but everything changed and I had to eat there. To deal with the stress, I managed to start writing my previous post and counseling her at the same time.
When she was brought back from the OT, everyone was staring like something terribly wrong happened but it was the impact of the anesthesia. These are the times to realize the importance of minimalist values - you better should not need to go to hospital. Once you give the control to them, you are just a body for them - they will utilize it to the fullest to drain maximum money. The Insurance covers everything, but what about the pain !!!
The doctor told in the OT that we can go home once she is normal ( out of anesthesia impact). While she was sleeping, I enjoyed some nice snacks but when nothing happened after three hours, I started to push for the discharge, after which they again took couple of hours to prepare and send the final approval. The bill amount shocked me - it was more than 50k including two days of room rent, which was wrong, because our stay extended only because of their negligence. I fought a lot with their administration, and said, if the Insurance does not pay, then I am not going to pay you this extra charge and even take legal action against you because it was a mental torture for her.
It took three more hours to get the final approval ( that too me pushing the Insurance people from our Corporate help desk), and we were finally discharged at 10 pm. Our system is so pathetically designed that, you don't have any way to take any action using simple means - only bear the consequences. The ward did not have the feedback form even, which their Assistant Medical Officer (AMO) asked to use to file a complain. The Insurance desk closed by 8 pm and the AMO coordinated the discharge - the job of the Insurance desk was to get the money - they don't care what happens to you.
I am still trying to file a formal complaint using suitable means, and this post will be part of my review ( and the complaint if possible), but now she understands it's best not to go to hospital, and be in charge of our well beings. "ALL IS WELL" - remember this quote ? Keep saying that to yourself in confidence and you will be all right.
This post is in response to the FREEDOM FRIDAY theme of this week.
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