I regularly use ChatGPT at work, not to write content, but to 'improve the grammar of the text below'.
I literally just type in that phrase and upload the text I've just written.
And it doesn't matter what correspondence I use this for I always get an improved version with a more professional feel and better flow compared to what I'd written myself.
I use chat GPT with a subscription, it's pretty clever. Today for example I wanted to say something along the lines of 'your input helps us ensure legislation is sped up', which is clearly nonsense, but it managed to rewrite a garbled long sentence into two for me, and it sounded like what was in my head but i couldn't quite get out at the end of a working day.
I think it could end up making me lazier, a bit like a satnav!
NB using AI has been recommended to us - and I know another caseworker uses it because early on in this role I asked the AI to improve the grammar of some text, part of which had been written by a colleague, and that bit came back largely unchanged, as she'd already put it through the AI!
According to this article half of all knowledge workers use personal AI tools at work.
Many of them do it on the down low as getting formal agreement to use non-approved work AI tools can be time consuming, and I get the feeling managemenet are happy to turn a blind eye because they are required to be guarded about the use of AI - to use anything outside of the organisation risks your data being used to train that AI for free, which could put your firm at a disadvantage.
Personally in my role that doesn't bother me, all I have to do is be careful to redact any identifiers, name and address, basically, when I'm using it, or if it's a really unusual and highly personal case I wouldn't enter that either.
And I think the same goes for many people working in the knowledge sector, AI can be a real boon, and you're probably at a disadvantage if yer not using it.
We just need to be careful that we don't get lazy, that is a risk!
