The restaurant owner saw from the cash counter that his regular customer had arrived at table number 4. He was sitting at the table and calling the waiter for food. But the waiter was late. Seeing this, the restaurant owner himself came and said, ‘Sorry, you know my restaurant is small. There are only 3 waiters. Two of them are on vacation. And the one who is there is new. That’s why he doesn’t realize you are my regular customer.
The mention of a "regular customer" at table number 4 immediately sets up a sense of familiarity and routine within the restaurant. This regular customer is significant enough for the owner to recognize and acknowledge, indicating a strong relationship.
Overall, this passage offers insights into the personal touch and customer service within a small restaurant, highlighting how these elements can contribute to a positive dining experience and customer loyalty.
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