A mistake that people often make in communicatiing is trying very hard to impress the other person. They try to make themselves appear smart, witty, or entertaining. But if you want to relate well to others, you have to be willing to focus on what they have to offer. Be impressed and interested, not impressive and interesting. Poet-philosopher Ralph Waldo Emerson acknowledged, "Every man I meet is in some way my superior, and I can learn of him." Remember that and listen, and the lines of communication will really open up.
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