Either AT&T or General motors, or the local stores in your environment one thing you need to understand is that a business is an organization in which basic resources which includes materials (Finance, raw materials) and labor, are assembled and or processed to provide goods or services for customers consumption. Sizes and scales may differ but all business have one goal which is to give out goods and or services to customers in exchange for money or other items of value.
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What make a business successful in any scale is management and it is deciding what to do and then getting it done at the right time through people. You cannot grow a business if you are not going to utiliz0e the major resources you have which is people. A lot of businesses that started without getting a loan from the bank has closed down thanks to lack of proper management. Using management to leverage on humans as resources will help to manage other resources like finance, knowledge, equipment and plans. In other to manage a business properly to the ability to get the best result of humans, finance and material resources are needed.
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Managing people isn’t easy coupled with the fact that different people think and receive things differently. It can be very frustrating to get people to do what you want them to do but the ability to get them to agree with you means you are a step to getting your business ahead. The ability to manage both workers and customer while interacting with them is what makes a business grow. You might be good with numbers but you can’t always be correct with humans. Certain characteristic make a person a good manager, this fundamental characteristics include;
For every successful business, kudos goes to the management who are people who sail the business ship in times of and storms. As a good manager you should be able to make your vision clear to both customers and staffs, also be able to persuade both staffs and customers using facts, logic and reason to make them understand you. As a good manager, you should be able to draw other peoples point of view and make them understand that you get their point at the same time be able to give credits as well as praises for good suggestions and ideas also, be able to make people feel they are part of the business or the project.
