Thanks for this @thekittygirl, there have been so many scams lately and sadly people have become victims. Some just thought they have lost everything and didn't bother to recover their account to get back what's still left in it. Worse still, some hacked accounts have been used to send out spam scam messages resulting in their rep being downvoted to negative.

By the way, some people (myself included) may ask, why can't my account be recovered in the same way if I've lost my keys? Sorry, this is not meant as a challenge for you, but I'm just thinking if there's a noobie way to explain this