EASY FEEDBACK: IN A NUTSHELL

INTRODUCTION
What is Feedback?
This is generally referred to as data about reactions to a product, a person's performance of a task, etc. which is used as a basis for improvement.
It can also be insinuated to be an event that occurs when the output of a system is used as input back into the system as part of a chain of cause and effect. This alters variables in the system, therefore resulting in different output and consequently different feedback as well, which can either be good or bad. In the case of a system which requires knowledge of the output in order to improve or deliver on a specific output, then feedback is essential and proper.
Without incisive and accurate, feedbacks, companies are incapacitated in gauging consumer engagements. Feedbacks are essential to a company's growth and ultimately, profit, because it is an essential tool to achieve excellence and improve sales and reputation. More resources and channels are utilized by companies to extract reliable feedbacks, for example via social media, person to person engagements, electronic media, apps, online forms etc.

The Challenges of Feedbacks
However the direct channels used, there are always restrictions and problems encountered on these resources, these challenges can be divided into 3
Challenges with the customers.
Challenges with the company.
Challenges with the channels.

      Challenges with the customers

The customers are generally known as the king, which is not very far from the truth. Their inputs on feedback are generally worth the trouble, and the top dollar. For consumers, feedback to companies may appear irrelevant because they think that their opinion may not be worth the trouble, they have neither the time, the know how or skill to present their case,the motivation to do it or they simply feel uneasy complaining about the company.

Challenges with the company
On the part of companies, they face their own challenges. These can be either via lack of resources (where there is absolute or relative lack of human resources, electronic and logistical supports) or when the resources are available, there is lack of internal control to centralize and analyse the data received through customer feedback in order to turn it into profitable opportunities.

      Challenges with the channels

With the channels noted earlier, a lot of issues could crop up like Internet brownouts and blackouts, service provider disruptions (remember MailChimp and other services withdrawing services for cryptocurrency projects).

In steps Easy Feedback into the fray.

Easy Feedback Token, with the ticker “EFT” was created to reward people who from www.easyfeedback.com communicate useful and private feedback to improve products, services and processes of companies and institutions. EFT can be exchanged for products, services, cryptocurrencies or money at a market price. Easy Feedback has been involved in the feedback market since 2015, utilizing market concepts and innovative technologies that help solve issues related to feedback. The project took the disruptive route in 2018 as it were able to incorporate blockchain technology into the feedback market and thus launching a token to make it possible.

How does Easy Feedback work out all these? 

The Easy Feedback solution does not attempt to be an all-in-one, but it continuously
improves its ability to tackle the problem with feedback. With communication being the chief, Easy Feedback seeks to make communication between consumers and companies easier. Thus a centralised feedback collection solution that distributes consumer communication towards each company’s customer care channel. It is a
solution that respects the premises that Easy Feedback establishes for all feedback:
• Privacy: feedback is not published, it remains private.
• It is not anonymous: consumers identify themselves in order to be attended cared for by companies.
Easy Feedback is an intermediary in the process, like a trusted third party, confirming that the consumer’s message is sent and received by the company, giving credibility and trust to the system.
The advantages of the Easy Feedback platform by saying that:

1. For customers: The platform makes sending feedback easy, which encourages participation, with the reward system that to incorporate through Easy Feedback Tokens, where value on customer feedback would be rewarded.
   For companies: The platform audit their responses to platform users by satisfaction surveys thus obtaining objective information about their customer care which can help them improve processes. In addition, through the Seal of Excellence, we communicate their commitment to customer service to the public, which improves their reputation.
2. It solves problems of Transparency and Trust:
   For customers: The Easy Feedback platform certifies feedback getting to the company.
   This is important for the protection of customer rights.
   For companies: The platform also channels feedback to them from specific, not anonymous, people, therefore they can contact their customers and handle incidents.
3. It solves problems of Accessibility:
   For customers: Easy Feedback offer a centralised platform to send feedback to any company without having to search for the customer care channels of each company. The customer saves time and effort because Easy Feedback is in charge of redirecting that complaint to the official customer care channel of the company and monitors and files all feedback.
   For companies: The platform help companies make their customer care channel more accessible because when customers search online, they often find the Easy Feedback first and thus feedback ends up reaching the correct channel of the company. As it is a private
   channel, it can help them reduce the number of public complaints on the Internet.

Prologue
Easy Feedback team strives to change issues because it helps companies to achieve care excellence towards its
customers and encourages creativity to improve company products, services and processes and therefore improve the world.
Remember to perform due diligence, the project resources are

Easy Feedback resources:

Website https://www.easyfeedbacktoken.io/en
Whitepaper https://www.easyfeedbacktoken.io/wp-content/uploads/2019/06/Easy_Feedback_Token_EFT_WhitePaper_en.pdf
Facebook https://www.facebook.com/EasyFeedbackToken
Twitter https://twitter.com/easyfeedback
Reddit https://www.reddit.com/user/EasyFeedback
Youtube https://www.youtube.com/channel/UCAu7rbNwSPk_f06OicprQiQ?view_as=subscriber
Telegram https://t.me/EasyFeedbackToken
Linkedin https://www.linkedin.com/company/10092870/admin/
Bitcointalk https://bitcointalk.org/index.php?topic=5155778.msg51514197#msg51514197

About the Author
Joseph Johns is a successful Emergency Medicine Physician and an ardent cryptocurrency and Blockchain connoisseur
Bitcointalk Username: Redoc
Bitcointalk Profile: https://bitcointalk.org/index.php?action=profile;u=2409725
Eth Address: 0xcE7A64f38c973D1552450670674De3c06bc37be4