Genesis Support Issue

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Being Processed since 15 days 13 hours
#140075 STEEM Payout from H...[email protected]
H..._23, reported 16 days ago
Hello, I havent received my STEEM mining payout for mining day 05.06.2017. Please let me know when this will be fixed. Regards, H...
Maggie, said 15 days ago
Hi H..._23,

We will check this with our IT team and get back to you as soon as possible.
Thank you for your patience and understanding.

Best regards,
Maggie
Genesis Mining Customer Service

Ticket: http://genesismining.freshdesk.com/helpdesk/tickets/140075

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H..._23, said 14 days ago
Please provide and update. Its been more than 48 hours and no response from IT team.

Thanks,
H...

H..._23, said 10 days ago
I was also not paid for the mining day 6/10/2017 for STEEM mining. This is the second day i have not been paid. Please provide an update in 48 hours for both the days or let me know how to cancel this account. This will also result in a bad review for genesis in all sites.

H..._23, said 5 days ago
Another day of no payment for steem mining on 15.06.2017
Also no update on the balance payout for steem, xmr and ETH.

H..._23, said 4 days ago
Another day of no payment for steem mining on 16.06.2017

H..._23

Anyone having similar issues that know how to handle them?

Genesis Support Issue | Ecency