As you are aware, STEEM had gone down a few days back. We have gone through our posts and made sure all refunds were issued, and we apologies for the delay in issuing them. However, we will always guarantee you either get service or your cash back.
Please post below and we will do our best to resolve them. The code for voting bots evolves even as the STEEM blockchain evolves, so issues do occur from time to time. However, our garauntee to you is we will always make sure to get back to you.
We will keep special watch, as Hard fork 20 is due on September 25th. Let us know in case of any issues, and we will sort them out for you.
Keep Steeming, everyone!
