Kindle Ads - GONE! ~ An Amazon Life Hack

"There is only one boss. The customer."
- Sam Walton -

The Kindle e-reader is an amazing device.

You can get an entry-level Kindle for about $50, delivered. But be sure to read the fine print; that is a subsidized price, because it comes with "special offers."

When I bought my Kindle a couple of years ago, that sounded like a reasonable deal; for the sake of a few ads, I could save fifteen or twenty bucks up front.

The Amazon Kindle Reader - Screen capture from Amazon

The ads themselves aren't that bad.

But there was a hidden problem lurking, not covered in that fine print. I had to discover this problem for myself. The constant refreshing of ads on my Kindle screen—whether I was there to see them or not—was cutting into my battery life.

Amazon offers a "paid" method to turn off ads.

However, I felt that they had already received their display ad money's worth, and that furthermore, the battery life issue was a problem they owed me a solution for. So I contacted Amazon customer service. Here's a record of what happened:

I went to the Amazon website.

I logged in to my Amazon account.

I entered this customer service URL:

https://www.amazon.com/gp/help/customer/contact-us

I saw the page in the image below.

When you clicked on the [ Devices ] tab, I saw a list of my Kindle devices. This included computers and smartphones. The one of interest to me in this case was my Kindle e-ink display book reader.

The Amazon Kindle Reader - Screen capture from Amazon

When I selected the Kindle at issue,

a small "chat" window opened, and I was put in touch with customer service.

In the table of images below,

you can follow the entire conversation that I had with Amazon Customer Service representative Namita.

Note: If the print is too small for you, just click on any image for a full-sized version; then click [BACK] to return to this article.

As you can see,

Amazon agreed to turn off the ads on my Kindle. It happened right away, while I was still in contact with their customer service representative.

Will this work for you?

I don't know. However, if you have noticed that you're having battery life issues with your Kindle, it may be worth a shot.

It's nice at last to see the same, stationary, non-battery-consuming screen saver on my Kindle from the time I turn it off until the time I turn it back on again. Thanks, Amazon!

_FIN

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