Ah the tests are good, I'm happy for that! Being blunt and harsh with words..... I get it. I am guilty of that too. I find it difficult to express my emotions and I am constantly learning. I think that it shows great maturity to admit that you're sorry and trully mean it. I received my share of "sorry" without those words being actually spoken from the heart and it is more painful to hear them like this than not at all.
We are all human. We make mistakes. I think that trying to fix them is what counts. When people care they try to fix things, when they don't... They just find excuses.
!ENGAGE 10