The pack prices and a lack of easy way for new players to come in is indeed a massive problem still. This while it should be easy to fix if they just take a step away from the extreme pay2win mechanics.

I get it though, as long as existing players are willing to throw money at it to get an edge it's the easy route to take from the devs point of view even though they continue to shout that 'new players are top priority'.

I guess one of the key questions is if existing players are willing to recommend the game to others which for me now is just not the case and I plan to write why exactly next week.