An Apology:
An apology starts from a place of humility, it is an expression of love.
An apology is not just about right or wrong, it is about the recognition that we are all responsible to others and that we express our love so fiercely that we dare not injure in words or deeds intentionally.
Apologies do not present with ego nor excuses or reasons.
An apology is kind in its delivery and does not seek to humiliate or intimidate.
Learn to apologize.