Yeah I for sure agree with you on this! I'm actually going to be switching my phone carrier next year, to one that I've heard about a few different times but it's US based and doesn't use that shitty off-shore call center stuff. For sure the biggest vulnerability we have is the offshore stuff. I don't recall the name off hand at the moment, but it's a privacy-focused company, at least that's what they advertise it as. Let's hope it turns out okay LOL

I actually listened to a podcast a few weeks ago with Danny Jones and he was talking to a dude who breaks the scammers in India stuff, it was pretty fascinating. A lot of the people in those call centers are normal people just trying to survive, while some are pieces of shit.

Hopefully you're using a VPN connecting to random wifi!