I have worked in a BPO industry for almost a decade - from an agent to managerial position and trust me, I fully understand you, frenny! Do something that you are passionate about. Work for a company that values its employees and the work they do. Work for a company that has opportunities for professional growth. Surround yourselves with positive people. It makes all the difference in the world. I wish you all the best because you deserve it. One love!