You’ve launched your token/cryptocurrency and you have a lot of investors. A lot of supporters and, as always, some trolls. Sadly, they’re always around and can be quite annoying.
If you have open channels of communication (and you should) you’ll always find those that moan, those that repeatedly ask the same question, questions you’ve already answered many times.
The question most crypto trolls ask is “When will it be on an exchange?” The reason they ask is twofold. Firstly, any token that stands a chance of succeeding needs to be on a public exchange, this adds to it’s credibility although is no guarantee of success or indeed validity.
The second and most irritating reason is because they want to sell some of their tokens/coins. These are the people who care only about making a profit, they buy many new tokens/coins in the hopes of making money. Their only concern is “When can I cash out?” They’re not true supporters of the token/coin, they have no interest in helping the platform succeed.
Unfortunately, once a token/coin is listed on an exchange, their questions change to “When is it going to be listed on…” whichever of the larger exchanges they have accounts on.
At this point you may have answered the questions several times. You may also be tempted to tell the trolls to get lost. However, you must remember that other people are watching how you handle these trolls, most of which won’t actually recognize them as trolls.
They will however, recognize your irritation and, will judge you by it. This may cause them to withdraw their support, so avoid if at all possible.
Have a link you can quickly post to the answer in your FAQs, the rest of the community will quickly step in and post the link for you once they see you doing it.
Pump & Dump
If you’ve not heard the term ‘Pump & Dump’ then you need to understand it. At its base, this is where people (either the creators or early supporters) promote a token/coin far and wide. Creating a buzz around the platform and extolling the virtues of the token/coin. This is the ‘pump’ part of the operation. Once the token/coin is launched and the ICO is over, with the token/coin on an exchange and the price going up quickly (because of the ‘pump) these people sell (dump) their holdings. The price crashes, sometimes never to recover, other times it recovers slowly and eventually succeeds but not often.
These people not only damage the token/coin, they damage the community holdings because the real supporters, who may have bought pre-ICO or during the ICO will see their holdings first increase then plummet in value.
Community
If you support a particular token/coin then you should read the FAQs before asking a question that’s been answered many times. You should also remember that it’s not easy to get a coin listed on a decent, reputable exchange and that YOU can help by promoting the token/coin in a truthful way.
Some exchanges charge a large fee, some have criteria that a token/coin must pass before it becomes eligible. It always comes down to the community, if you want a coin to succeed you need to support it.
An Example
To see an example of how important community is to a coin, take a look at Superior Coin. This coin had some problems but it has a very strong community, that community support has enabled Superior Coin (SUP) to be listed on three exchanges.
If the community keeps supporting it, buying rather than selling, it will soon be listed on Coin Market Cap, where one of the criteria is that a coin should have a daily fee based trading volume of $10K. It's up to the community of any coin to achieve this, especially if they also nag about 'when' it will be listed on CMC.