When someone is unkind, realize the part of their heart that’s speaking is insecurity. When someone is angry, realize the part of their heart that is speaking is disappointment. When someone is feeling hatred, realize the part of their heart speaking is misunderstanding. When someone is jealous, realize the part of their heart speaking is a desire or want. When someone might be stressed out, realize the part of their heart speaking is anxiety or fear.
While we can’t control everyone’s understanding of themselves and what is really at the core of negative emotions, what we can control is our own reaction to them and approaching it with empathy.
If you can master being the most calm person in a room, you will win.
