Travelling conditions

1. The present “Travelling terms and conditions (in the following named as Travelling conditions)  of the VOLÁN companies” (in the following named VOLÁN company) apply to the use of all scheduled national inland, regional, suburban and international bus lines” as well as:

• scheduled national inland, regional and suburban (as follows point- to point) bus lines travelling between townships and inside townships
• travelling on scheduled public bus lines both national and international

2. The travelling conditions regarding the local use of inland, regional and suburban bus lines may be found under II-X., XII. and XIV-XVII. points of the travelling conditions.3. In case of special routes, bus lines ran different to the usual terms or using traffic other than the everyday practice the VOLÁN company may specify the unstated terms of travel through extra additions to the travelling conditions or may state the differing information through website or notify locally.   4. The present travelling conditions also apply to using the bus service advertised by the VOLÁN company but ran by a subcontractor found in point (IV./7.) as well as travels depicted in point 1.

Travelling conditions and legislations

The conditions of Travel and legal legislations are applied together.

Personal transport contract

1. Personal transportation is executed through the use of the personal transport contract.2. The contract between the passenger and the VOLÁN company is validated by

1. paying the transportation fee, buying a ticket, a pass or having other documentation granting us the right to use its service. Electronic devices granting us the use of transport are also accepted (in the following named travel identity),    
2. if the law or the VOLÁN company’s business terms allow the traveler to travel without any travel identification on a certain line,
3. in all other cases of boarding the bus with the purpose of travelling.

With the act of accepting this contract (buying a ticket prior to boarding, booking a seat or boarding the vehicle) you are accepting the terms of travelling. With the validation of the VOLÁN company’s contract the traveler accepts the travelling regulations and follows them.3. The personal transport contract is valid from the point of the passenger boarding the bus with the intention of travelling or in the case of a pass for a certain time or a specific line the scheduled departing of the vehicle from the place of boarding. 4. The personal transport contract is valid till the end of the trip. The trip ends when

1. the passenger fully exits the bus at the chosen bus station or bus stop
2. before reaching the original destination the passenger decides to stop the trip and gets off the bus
3. the VOLÁN company excludes the passenger from the use of the service

5.  In the case of the scheduled bus lines and personal transport the VOLÁN company is bound by the points of the contract, however there are specified exceptions. The proprietor is bound by contract when  

1. the traveler accepts the travelling conditions of the personal travelling contract and acts regarding the terms found in point 2.
2. when using a scheduled bus line

6. When validating the personal transport contract by purchasing a full price ticket the VOLÁN company may alter the contract when asked by the passenger if the ticket has not been used yet. Prior to the departure and before the termination of the ticket’s validity date; tickets purchased for a certain date or line may be changed regarding the destination or the direction of travel. With a reduced fare or different type pass the personal transport contract is only alterable if the travel discount or pass is not bound by any limits of use as travel time, travel type or the number of travels. The terms and mode of changing may be found under the VOLÁN companies’ Business conditions and Pricing sections.     7. When purchasing a reserved ticket the traveler may withdraw from the personal transport contract if the ticket has not been used yet. The ticket must be still valid. In the case of a ticket purchased for a set date and a reserved seat it must be returned before the date. When purchasing passes and other types of travel identification, the traveler may withdraw from the contract if these passes are returned before their validation date. A detailed set of rules may be found about the returning of tickets in the chapter XVI. and also in the VOLÁN companies’ Business conditions.8.  The expulsion of the passenger from the use of transportation automatically and immediately terminates the contract between the proprietor and the traveler.9. The claims deriving from the personal transportation contract expire after a year.