“The ability to behave with skill in a range of social situations - talk with the boss, participate in a meeting, make a presentation to a group, share experiences with the spouse or partner, present a job interview - entails certain depth and breadth of vital wisdom, a deep knowledge of one's own culture - and, possibly, of others -, the accumulated knowledge that comes from the constant observation and learning of what works and what does not work in human situations.
Albrecht
RE: STRATEGIC MANAGEMENT BASED ON SOCIAL INTELLIGENCE AND EMOTIONAL INTELLIGENCE.