In the past couple of years we have seen a major incline in the numbers of households ditching their satellite TV providers. This is undoubtedly due to the rapid uprising of inexpensive, on-demand streaming services like Netflix, Hulu, and Sling TV. These services are most conveniently used on a media streaming device (Roku, Amazon Fire TV, etc.) connected to the consumer’s television.
Subsequently, this led to those households being able to spend much less every month on their new services. This is the easiest way to go in terms of still being able to have subscription-based TV service. If this isn’t a feasible or preferred option for you, however, don’t worry.
You can remain with your satellite provider and even reduce your monthly bill. The big satellite providers are more willing than ever to give in to your request due to the circumstances I mentioned above.
Reducing your bill is going to depend on your level of persistence in negotiating with the representative. So, let’s move right into the tactics then…
Before you make the call, you’ll be best prepared by arming yourself with the following data:
- Number of years you’ve been with your current satellite provider.
- Number of times you’ve paid your bill on time.
- How long it’s been since you’ve had an equipment upgrade.
Those pieces of information will prove useful in showing the representative that you see yourself as having been a loyal (or ideal) customer. More importantly, it will portray the idea that you see yourself as someone who has continued to make an ongoing investment.