Bitcoin and anti-money laundering policy in UK

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I thought I can make this a short question.

Problem:

I am trying to have a mortgage approved with Nationwide, in United Kingdom. The money that I put forward for an advance it's subject to anti-money laundering policy.


Some bits of my journey:

I sold bitcoin for profit using the Coinfloor Ltd., i have obtained a trade sheet and a sheet with deposits and withdrawals from my account with them in order to offer proof of that to any other party.

At the moment it feels like the lender is putting me under an endless string of questions about where the money came from their incipience. Although they have a policy of not being against bitcoin, it feels like they lack even the most basic knowledge of what bitcoin is and how it can be used in simple transactions.


Question:

If anyone else has gone through such an audit, what information have you provided to the central authority in such terms that they understand it enough to proceed ?

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