The thing that i hate about being an online taxi driver is i have to face cheap people. In indonesian language its translated to Manusia Receh.
What makes them cheap / receh is not always the fares, but more on how the treat us, the driver. Most of people who take the cab with less that IDR 20,000,- are treated the the driver like their personal driver by talk low and cold to the driver. Unfortunetly most of them are millenial.
The other cheap type is the peolle who refuse to pay toll because they not in the rush. People!!! WE ARE IN THE RUSH. We only have 24 hours a day and we cannot afford to lose the time. Some of us chase the the point in order to get bonus if they manage to get 17 or 18 points by taking cheap trip as low as IDR 9000 with no tips, no nice talk and no thanks.
To make it worse, some of the cheap person are also "cancel happy", if they see the pick up took longer then 5 minutes, they just cancel the trip order. Do you know what happen to some of us? It will reduce the driver performance, which delay their achievement to collect point, and lengthen their time in the road and prevent them to come home and meet their family. To make it even worse, those cancel happy person ends up with the driver they cancelled earlier. Awkward!!